Make sure the Sirius XM antenna cable is not bent or broken.
Turn your Sirius XM radio off, then on, to reset this message.
Sirius XM radios have been designed to provide you with trouble-free performance without the need for servicing.
If your radio does not appear to be functioning properly, please try these helpful troubleshooting tips.
Please note, messages displayed on your Sirius XM radio screen may vary slightly from what’s noted below.
Additional troubleshooting tips specific to your Sirius XM radio can be found in your Sirius XM radio’s user guide.
Helpful tips and procedures to improve performance of your Sirius XM radio can be found at Installation Help.
Make sure the Sirius XM antenna is mounted on the outside of the vehicle and that there are no obstructions blocking its view.If you are parked in an underground garage, you should receive a signal after leaving the garage.Make sure the Sirius XM antenna cable is firmly and securely plugged into the cradle.Make sure all of the cables between your Sirius XM radio and your stereo system are connected firmly and securely.Make sure the FM mode in the Sirius XM radio is turned Off. Check to make sure all cables are connected firmly and securely.If the problem persists, it may be interference from another FM channel.